The Best Leaders in the World Are “Quiet Managers”

The Best Leaders in the World Are “Quiet Managers”

Managers are dead. Quiet managers are taking over. It’s a new class of leaders made popular by LinkedIn guru Adam Broda. The whole philosophy is counter-intuitive and shakes up everything we’ve always known about leading humans to greatness. Quiet managers don’t care...
Fake Customer-First Leaders Destroy Great Businesses

Fake Customer-First Leaders Destroy Great Businesses

Big companies think we’re stupid. Most of them still have “we’re currently experiencing higher than normal delays” when you email or phone their support. The auto-respond messages began back in March 2020. Now they’re permanent. I’ve recently been trying to get new...